No, there are no doctors here at Resume Doctor (so please don't message us looking for medical advice), this company was founded with one purpose in mind: To create the most effective resumes we can.
When I went through my own application process years ago, I realized how frustrating it can be to not only find good information, but correct and statistically factual information regarding the application process. I wondered "someone should really compile all the data and research from various places, analyze them, and store them all in one website to make it simple to look for. Years later, I'm here to attempt just that!
Unfortunately, we cannot guarantee that you'll get a job or interview offer. Although we can provide you with the documents and training to best prepare you, there are a number of external factors outside of our control that makes it so guaranteeing any sort of commitment from a potential employer is impossible.
A revision is when you need us to correct a simple mistake or update a small change, whereas a rewrite is when we can write a completely new resume for you for any reason. If you decide to pursue multiple different career fields or want us to tailor your resumes towards a specific company, then a rewrite is what you'd want!
Please note that while we work with you to the best of our abilities, all rewrites/revisions are classified so at our discretion.
We offer refunds if we fail to meet delivery, otherwise we do not offer refunds. For example, if you purchase a bundle and we do not deliver your resume or cover letter within 48 hours, you are eligible for a full refund! We do not offer refunds for any other reason.
Typically, you can expect our response rate to be within 30 minutes to an hour during our normal work hours (10 AM - 8 PM Pacific Standard Time) and always try to maintain our 24 hour response rate (1 business day). If we do not respond to your message within 24 hours within ANY reason, please send us another message or e-mail us directly at:
With the subject titled: (24 hour no-response) and we will make sure to send you a reply!
Our business hours are Monday-Friday, 8:00 AM - 6:00 PM (PST), so when calculating our turnaround hours be sure to know that the time between Friday 6:01 PM and Monday 7:59 AM (PST) are NOT business hours.
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We are always striving to be better and to improve, so your feedback is greatly appreciated.